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MuchoWebHosting™ is
dedicated to providing an all-round top quality service. The terms and
conditions which follow are necessary to ensure that we may continue to
provide the best possible service to all of our customers whilst at the same
time satisfying our legal and ethical responsibilities.
Failure to follow any term or condition will be grounds for immediate
account deactivation without notice. MuchoWebHosting™ will be the sole
arbiter as to what constitutes a violation of any of these provisions.
Activity which results in the suspension or deactivation of an account will
result in a forfeiture of all fees paid. Complaints made regarding abuses of
an account will be investigated and if found guilty will be grounds for
immediate suspension.
To report suspected abuses or any violations of these policies, please
contact
abuse@muchowebhosting.com
Illegal Usage
MuchoWebHosting™ servers may be used for lawful purposes only. Transmission,
storage, or distribution of any information, data or material in violation
of any applicable law or regulation is prohibited. This includes, but is not
limited to: copyrighted material, trademark, trade secret or other
intellectual property right used without proper authorization, and material
that is obscene, defamatory, constitutes an illegal threat, or violates
export control laws. Examples of non-acceptable content or links:
Pirated software, Hackers programs or archives, Warez sites, MP3, and IRC
bots. The subscriber to MuchoWebHosting™ service agrees to indemnify
and hold harmless MuchoWebHosting™ from any claims resulting from the use of
the service that damages the subscriber or any other party.
MuchoWebHosting™ will be the sole arbiter as to what constitutes a violation
of this provision.
Adult Content
Due to special system and network requirements of adult oriented sites,
pornography and sex-related merchandising are prohibited. This includes
sites that may infer sexual content, or links to adult content elsewhere.
This is also true for sites that promote any illegal activity or content
that may be damaging to our servers or any other server on the Internet.
Links to such materials are also prohibited.
Security
Violations of system or network security are prohibited, and may result in
criminal and civil liability. Examples include, but are not limited to the
following: Unauthorized access, use, probe, or scan of a systems security or
authentication measures, data or traffic. Interference with service to any
user, host or network including, without limitation, mail bombing, flooding,
deliberate attempts to overload a system and broadcast attacks. Forging of
any TCP-IP packet header or any part of the header information in an email
or a newsgroup posting.
Server Resource
Any website that uses a high amount of server resources (such as, but not
limited to, CPU time, memory usage, and network resources) will be given an
option of either paying extra (which depends on the resource needed) or
reducing the resource used to an acceptable level. MuchoWebHosting™ shall be
the sole arbiter of what is considered to be a high server usage level.
CGI/PHP/ASP Scripts
Cgi script sharing with domains not hosted by MuchoWebHosting™.com is not
allowed. Any cgi-scripts deemed to be adversely affecting the server
performance or the network integrity will be shut down without prior notice.
Chat Rooms
MuchoWebHosting™ does not allow clients to install their own chat rooms.
Chat rooms tend to be large system hogs and we cannot permit it as an
account option. MuchoWebHosting™ does provide a choice of Java chatrooms
which should meet most users' needs and run without hindering the
performance of the machine of our servers.
Background Running Programs and Cron Jobs
MuchoWebHosting™ does not allow background Daemons such as IRC bots; eggdrop;
BitchX; XiRCON; and any other program that interferes with normal server
operation.
IRC
MuchoWebHosting™ does not allow IRC or IRC bots to be operated on our
servers.
Backups
MuchoWebHosting™ performs daily backups on all servers to ensure critical
files are never lost. However MuchoWebHosting™ is NOT responsible for lost
data, time, income or any other resource due to faulty backups or non-existant
backups.
Client Responsibility
The client is responsible for all activity originating from the account
unless proven to be a victim of outside hacking or address forgery. The
client is responsible for securing their username/password. The client
assumes responsibility for all material on their site that may be put on by
a third party (such as the usage of Free For All links pages). Use of
MuchoWebHosting's service requires a certain level of knowledge in the use
of Internet languages, protocols, and software. This level of knowledge
varies depending on the anticipated use and desired content of the web space
by the client. The following examples are offered: Web Publishing: requires
knowledge of HTML, properly locating and linking documents, FTPing Web
contents, Graphics, text, sound, image mapping, etc. FrontPage web
publishing: knowledge of the FrontPage tools as well as Telnet and FTP
understanding and capability. CGI-Scripts: requires a knowledge of the UNIX
environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc.
Mail: a use of mail clients to receive and send mail, etc. The client agrees
that he or she has the necessary knowledge to create and maintain their web
space. Client agrees that it is not the responsibility of MuchoWebHosting™
to provide this knowledge or support outside matter specific to MuchoWebHosting servers.
UCE (Unsolicited Commerce Email) - SPAM
Spamming, or the sending of mass unsolicited email, from or through a
MuchoWebHosting™ server or using an email address that is maintained on a
MuchoWebHosting™ machine is STRICTLY prohibited. MuchoWebHosting™ will be
the sole arbiter as to what constitutes a violation of this provision. If
you engage in any of the foregoing activities using the service of another
ISP or IPP, but channeling activities through a MuchoWebHosting™ server as a maildrop for responses, you are in violation. Violators will be assessed a
minimum of $200.00 fine and will face an immediate suspension.
Server abuse
Any attempts to undermine or cause harm to a MuchoWebHosting™ server or
customer of MuchoWebHosting™ is strictly prohibited.
Any sub-networks of MuchoWebHosting™ and dedicated servers must adhere to
the above policies. The failure to meet or follow any of the above
guidelines are grounds for account deactivation. We reserve the right to
remove any account without prior notice.
Software Distribution
MuchoWebHosting.com's shared Web Hosting accounts are not to be used for the
purposes of distributing software and multimedia products. If you wish to
distribute software and/or multimedia files, please contact
sales@MuchoWebHosting.com for
special arrangement.
Multimedia Files
Multimedia files are defined as any graphics, audio, and video files.
MuchoWebHosting.com Web Hosting accounts are not to be used for the purposes
of distributing and storing unusual amount of multimedia files. Any Web
site whose disk space usage for storing the multimedia files exceed 70% of
its total usage, either in terms of total size or number of files, will be
deemed to be using unusual amount of multimedia files.
Database
Any database stored on MuchoWebHosting.com servers shall be limited in size
to 20% of the total disk space allotted for a particular domain.
Actions Taken by MuchoWebHosting™
The failure by a customer to meet or follow any of the above policies/terms
is grounds for account deactivation. MuchoWebHosting™ will be the sole
arbiter as to what constitutes a violation of the AUP. MuchoWebHosting™
reserves the right to remove any account without prior notice.
When MuchoWebHosting™ becomes aware of an alleged violation of its AUP,
MuchoWebHosting™ will initiate an investigation. During the investigation,
MuchoWebHosting™ may restrict a customer's access in order to prevent
further potentially unauthorized activity. Depending on the severity of the
violation, MuchoWebHosting™ may, at its sole discretion, restrict, suspend,
or terminate a customer's web hosting account and/or pursue other civil
remedies. If such violation is a criminal offense, MuchoWebHosting™ will
notify the appropriate law enforcement authorities of such violation.
MuchoWebHosting™ does not issue credits for outages incurred through service
disablement resulting from AUP violations.
MuchoWebHosting™ customers agree to indemnify and hold harmless
MuchoWebHosting™ from any claims resulting from the use of our services that
damages them or any other party. The MuchoWebHosting™ service is provided on
an as is, as available basis without warranties of any kind, either express
or implied, including, but not limited to, warranties of merchantability,
fitness for a particular purpose or non-infringement. MuchoWebHosting™
expressly disclaims any representation or warranty that the MuchoWebHosting™
service will be error-free, secure or uninterrupted. No oral advice or
written information given by MuchoWebHosting™, its employees, licensors or
the like, will create a warranty; nor may you rely on any such information
or advice. MuchoWebHosting™ and its partners and suppliers will not be
liable for any cost or damage arising either directly or indirectly from any
transaction or use of the service.
Modification
MuchoWebHosting™ reserves the right to add, delete, or modify any provision
of this Policy at any time without notice.
Refusal Of Service
We reserve the right to refuse, cancel, or suspend service at our sole
discretion. |
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